Frequently Asked Questions

 

> Can I register only for a part of the event but not the full event (for example, only for the conference in the morning but not the afternoon?)

It is our policy to register delegates only for the full event.

 

> Can two people share a registration: one attends the first day, the other the next day?

Delegates need to register separately. It is not possible to share a registration.

 

> Does the conference fee cover accommodation or travel?

Delegates need to arrange and pay for their accommodation and travel.

 

> Do you have any suggestions regarding accommodation?

Invest Europe makes block bookings in a few hotels for each of its events. Please take a look at the 'Travel' section of the event to see which hotels we suggest and follow the links to book your accommodation.

 

> What is the deadline for registration?

We do not have deadlines for registration but we do have deadlines for payment by bank transfer. Please note that after a certain date, you will only be able to pay for your registration by credit card. If this is not possible for your company, please register before the deadline, one month before the event.

 

> We intend to register several members of our company. Can we get a group discount for the event?

Contact us at events@investeurope.eu with your request and we will prepare a customized offer depending on the type and membership status of your company.

 

After registration

 

> How do I know my registration went through?

After you send your completed registration form, you will see the following message on the screen: “Thank you for registering”. You will afterwards receive an automated email stating that your registration form has been received and outlining the next steps. If you do not receive such an email, please contact us at events@investeurope.eu.

 

> When will I receive my official registration confirmation?

For complimentary registrations, confirmation will be sent after the review process is finalised.

For paying registrations, confirmation will be sent after payment is processed. In particular:

For credit card payments, we will send the confirmation after charging your credit card.

For bank transfers, please pay the registration fee at the following account:
Bank Transfer to ING
Avenue Marnix 24, 1000 Brussels
International bank transfer account IBAN BE33 3300 5785 0046
Domestic bank transfer account number 330-0578500-46
SWIFT/BIC: BBRUBE BB

To expedite the confirmation process, please email us a screenshot of the payment transfer. Once we receive the payment, we will send you the confirmation. 

Until you receive the email that your registration is confirmed, please refrain from booking your travel. If you have any questions related to this, please email events@investeurope.eu.

 

> I received an invoice for the registration fee even though I paid by credit card. Please explain.

Invest Europe sends invoices to everyone for their records. If you have paid by credit card, your invoice will state 'Your MC/VISA or AMEX (respectively) will be charged'. This means that your payment information has been received and your credit card has been charged accordingly.

 

> When will my credit card be charged?

Once your registration is reviewed and processed, your credit card will be charged. Shortly after, you will receive the official confirmation and invoice for your records.

 

> How do I know if you have received my payment?

If you have not heard from us, this is a good sign. If there are any problems with your payment, our accounting department will contact you.

 

> When can I receive the delegate list for the event I am about to attend?

Prior to the event all registered delegates will receive the link to the conference networking platform where they will be able to access the delegate list and contact the fellow attendees.

 

> I would like to make sure that my details appear correctly on my badge and on the delegate list included in the networking platform. How do I do that?

Your official registration confirmation will include a sample of your badge. Please notify us as soon as possible if any corrections need to be made. You will also have the chance to upload and edit all your details directly in the networking platform when you login.

 

> Can I transfer or cancel my registration?

Registrations are transferable until 72 hours prior to the event. The final registration is only for the individual named in the registration and cannot be shared with or transferred across multiple participants. Cancellations can only be accepted if received in writing a month prior to the date of the event.
Fees, less 20% administration charge, will then be credited. After this date, delegates will be liable for the full fee.